FAQ
FREQUENTLY ASKED QUESTIONS
What are the hours of your pools and waterpark?
Open Memorial Weekend – Labor Day Weekend
Pool Hours: 9:00 AM – 9:00 PM, Monday thru Sunday – Closed after October 31st
Water Park: 10:00 AM – 6:00 PM, Monday thru Sunday
What is included in my camping fee?
Access to our pools, amphitheater, jumping pillow, basketball courts, sand volleyball, gaga ball, horseshoes, 2 miles of walking trails, playgrounds, fishing, swim beach, kayaks, water trikes, and water bikes.
Admission to Pirate’s Bay Water Park is a separate fee outside of resort fees.
How far in advance should I make my reservation?
We recommend booking at least 3-6 months in advance of the desired arrival date.
How do I reserve my stay?
You can book your stay on our website by clicking “Book Now” or use this link: BOOK NOW.
When is the cheapest time to book?
Visit us during the months of November through February and enjoy reduced rates! Please keep in mind, activities are limited to weekends only during these times.
What are your peak and non-peak season dates and does that affect the attractions?
Our resort dates and availability of attractions vary throughout the season and are as follows:
Peak Season
March 1st thru October 31st
(March-May: limited activities during the week)
Non-Peak Season*
November 1st thru February 28th
*Events, attractions, and facilities have limited availability during the non-peak season.
Can I tour the resort?
We are happy to show off the resort, and we do allow tours. However, we cannot allow tours on holidays or busy weekends. Please call ahead. We would hate for you to waste a drive.
What are the store office hours?
Peak Season
Monday to Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 11:00 PM
Saturday: 8:00 AM – 11:00 PM
Sunday: 8:00 AM – 9:00 PM
Non Peak Season
Monday to Thursday: 11:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 9:00 AM – 3:00 PM
Will my reservation guarantee a specific campsite or cottage assignment?
We do offer you the opportunity to guarantee your favorite campsite or cottage by paying our applicable $35 lock-in fee. If you opt out of the lock-in fee, you are guaranteed your selected campsite or cottage type, but not the specific unit number.
How many guests can I have on my reservation?
The maximum number of guests per RV site is 8. Maximum occupancy for cottages is the maximum number of people they are rated to sleep.
What can I use my Great Escapes Gift Card towards?
Great Escapes gift cards are applicable towards reservations, store purchases, or activities & amenities.
Do you have RVs to rent?
We do not have RVs to rent at our resort.
Do you provide linens in all cottages?
Yes, we provide linens in all our cottages.
Can I pitch a tent at my campsite if I have an RV?
Yes, you can! We allow 1 small, 2-man tent in addition to the RV at an RV site.
Can my friends come and visit?
Absolutely! Guests must pay the Day Use fee to visit or they can be added to your reservation.
What kind of fish are in Weiss Lake?
Weiss Lake is rated as one of Alabama’s top fisheries and is known as the “Crappie Capital of the World.” White and black crappie are abundant, along with largemouth, spotted, and striped bass.
What are the fishing and boating regulations at Weiss Lake?
A fishing license is required. Fishing Licenses may be purchased online or at area bait shops and marinas. For more information on fishing regulations and licenses, go to outdooralabama.com/fishing/freshwater-fishing . To learn about Alabama boating safety, visit outdooralabama.com/boating . For up-to-date water levels and other information about Weiss Lake, visit lakeweiss.info.
Is firewood available for purchase?
We have firewood available for purchase at our store. To preserve the beauty of our wooded Resort, please do not cut down or damage trees in any way.
Can I bring my own firewood?
No, not at this time. Using only local firewood will help protect Alabama’s forests from damaging invasive pests like emerald ash borer, imported fire ant, and laurel wilt. These pests have caused major issues in Alabama and many other states. Nearby states harbor other pests which have the potential to thrive in Alabama, such as the giant African land snail, thousand cankers disease, and gypsy moth. Such pests pose a serious threat to the health of Alabama’s natural resources. These harmful insects can infest new areas when people transport firewood from one place to another.
Can I bring my own golf cart or ATV to the resort?
For safety and liability reasons, guests are not permitted to bring any personal motorized vehicles, such as golf carts, into the resort. While we do not like to be the fun police, guests found in violation of this policy may be asked to leave without refund. For your convenience, we do offer golf cart rentals that allow accessing our resort easy…and fun! If you have a disability, you can bring your own golf cart, however, you must provide documentation for insurance and have a handicap placard.
Can I bring my own E-Bike or motorized scooter to the resort?
Yes, E-Bikes and motorized scooters are allowed on-site. Please ensure that all speed limits and traffic signs are respected. For everyone’s safety, if reckless driving is observed, E-Bikes and motorized scooters will need to remain parked at your campsite for the remainder of your stay.
How do I rent a golf cart if I am staying overnight?
Add a golf cart rental to your reservation when you book online. For more information about our golf carts click here/activities-amenities or you can always come into our front office, and we will be happy to help you!
How many cars are permitted at my site and may I have extra cars?
You may have two cars per campsite or cottage, but each car should have a car pass hanging on the rearview window. These are given with your reservation materials. We do not allow extra cars per site because we do not have enough parking space available. ** Extra cars may be permitted due to individual circumstances and events but must be approved by management prior.
Do you have quiet hours?
We do! Quiet hours are 11:00 PM – 8:00 AM daily. Any guest under 18 years of age must be at their campsite or cottage during these hours unless accompanied by an adult.
Are alcoholic beverages allowed at your resort?
They are, but the beverage must be held in an unmarked container or koozie. Glass containers are not allowed in the pool areas and or activity centers. This is a family-friendly Resort, so please be considerate of others and refrain from loud and unseemly language.
Can I bring a pet with me?
YES! We are a pet-friendly resort! Pets are allowed in some cottages, but not in our playgrounds, restrooms, pool areas, or other buildings. For 1 pet, there is a flat fee of $25. For 2 pets, there is a flat fee of $50. Pet owners are required to bring a leash for their pets and are responsible for pet clean-up and noise control. For the safety of our guests, pets must be up to date on vaccinations. We reserve the right to remove hostile and disruptive pets from the park. ** Service animals are allowed in buildings and event centers.
Website Disclaimer
While Great Escapes RV Resort Chestnut Bay seeks to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors for which we apologize. The information provided on our website, other advertising media or email including information and materials contained in the text, graphics, software, links and other items are provided “as is,” “as available” and without warranties of any kind either expressed or implied.
